Answers › Glossary › What is the bot script? What is the bot script? The bot script is the editable wording of the intake bot’s messages and options, found in Settings. Last updated September 29, 2026 Related answers What is a conversation in Bridge? What is the Incoming queue? What is a handoff? What does Take over mean in Bridge? See it in Bridge Bridge's team can walk you through this on a demo. Book a demo