WhatsApp CRM for real estate agencies
Bridge answers property enquiries from your ads and QR codes, whether they are for villas, apartments, land or commercial property, and tracks each client from first message to viewing, offer and payment.
Book a demo Try the demo on WhatsAppThe demo is set up as a sample dental clinic. Yours would ask about property.
Built around how buyers message an agency
- The bot asks what kind of property the client is looking for, when they would like to visit, and their name.
- Clients answer by tapping: a villa or house, an apartment, land or a commercial space.
- If a client sends a voice note or photo, the chat goes to a person. Bridge shows that it arrived, but can't play or open it yet.
- A client who types agent, human, help, call or talk reaches a person immediately.
A pipeline in agency language
Contacts appear as Clients. Deals move through these stages:
- New
- Qualified
- Viewing Booked
- Offer Made
- Won
- Lost
When a client's deal is won, record the amount paid. Each client's record shows their total over time.
Made for your agents
- Two or more agents share one queue, filtered by Mine, Unassigned or All.
- Saved replies answer common questions in a click, and nothing sends until staff send it.
- When WhatsApp's 24-hour window has closed, Bridge tells staff to call the client.
- Walk-ins and phone calls are logged on the client's record by hand.
Client data, handled carefully
The bot collects only the property type, the timing and the client's name. Bridge has no file uploads. Messages in chats you close as junk or wrong number are deleted after 14 days. Staff can erase a client's conversation or record on request.
What Bridge doesn't do for agencies today
Bridge doesn't send viewing reminders, and it has no booking calendar. Your team books viewings the way it does now.
See Bridge set up for an agency
Bridge's team sets up your workspace with real estate defaults you can reword.
Book a demo